Skip to content
Knock Knock Bang™

Capabilities, Services, and Symptoms

Most engagements start with a sentence the founder is tired of saying.

Diagnostic

Twenty-three symptoms.
We bet one of them is yours.

Each box is a real founder or stakeholder sentence. Tap one to preview the work behind it, or start a session to bring us a few at once.

Start a session Tap the symptoms that sound like your week. They'll ride along to the intake form when you reach out.

The stack

Here it is the formal way.

Six clusters below, 23 capabilities inside them. Each cluster is a category of problem we keep seeing. Each capability is a named engagement with a defined shape, scope, and deliverable.

Foundations

We can't agree on what we are, and it's showing.

Positioning, naming, narrative, and the diagnostic engagements that come before any of them.

Identity

We've outgrown the look we launched with.

Wordmarks, identity systems, art direction, voice, and the brand applied to physical space.

Editorial

We have things to say and no machine to say them.

Publication programs, long-form documents, and the choreography of a launch.

Build

Our site is the bottleneck, not the megaphone.

Marketing sites, content models, design systems, and the motion layer that makes them feel alive.

Product

Traffic is fine. The funnel underneath isn't.

Onboarding, conversion surfaces, and the measurement that tells you which moves are working.

Machinery

Our software is duct tape and it's starting to break.

Custom platforms, workflow integrations, and client portals. The operational systems your team runs on.

Lab

Outside client work.

Things we make for the joy of making them. Browser experiments, creative coding, side quests.

Ready to start today

Or begin with a fixed-scope engagement.

Capabilities start with a conversation to scope and align. These three are productized: fixed scope, fixed price, one form to begin. See all services.