Easier for Who? Decoding the Complexity in ‘Simple’ Requests

The Illusion of ‘Quick and Easy’

“Could you make this update quickly if it’s easy?” This question, while seemingly straightforward, avoids addressing complexities and potential pitfalls. Such requests often carry with them unseen trade-offs and the specter of future complications. This leads us to ponder, “Whose ease are we considering?”

Decoding the Complexity

At first glance, ‘quick’ might imply immediate convenience, yet it frequently sows the seeds of long-term difficulties. Similarly, ‘easy’ is far from a simple yes-or-no question. Does it mean making life simpler for you, our client, or does it aim to streamline experiences for your customers? Or perhaps it suggests that the task should incur minimal cost, hinting at an expectation of simplicity on our part as your B2B provider.

Drawing from Tesler’s law of the conservation of complexity, it’s evident that simplifying processes for one stakeholder has the potential to compound complexity for another. The quest for simplicity, then, is a matter of redistributing complexity rather than eradicating it.

Embracing Clarity Amidst Complexity

Recognizing the multi-dimensional nature of simplicity, it’s imperative to specify whose convenience is prioritized. This understanding not only fosters realistic expectations but also enhances communication and cooperation across the board.

Our approach confronts this challenge directly. We’ve devised a strategic tool to assist in evaluating and prioritizing projects, focusing on where and for whom to simplify processes. Our mission is to navigate the intricacies of ‘quick and easy’, steering you toward enduring achievements rather than fleeting conveniences.

Rethinking ‘Easy’

Before requesting something be done ‘quickly and easily’, consider who will absorb the complexity. ‘Easy’ is inherently subjective. By pinpointing whom you’re optimizing for, you pave the way for more effective and lasting solutions.

Eager to dissect the true meaning of ‘easy’? Contact us to embark on a path to clear, balanced, and sustainable problem-solving.